{"id":497,"date":"2009-09-30T14:48:49","date_gmt":"2009-09-30T18:48:49","guid":{"rendered":"http:\/\/webvideouniversity.com\/blog\/?p=497"},"modified":"2009-09-30T14:48:49","modified_gmt":"2009-09-30T18:48:49","slug":"woman-gets-bank-to-slash-credit-card-rate-after-posting-video-on-youtube","status":"publish","type":"post","link":"https:\/\/webvideouniversity.com\/blog\/2009\/09\/30\/woman-gets-bank-to-slash-credit-card-rate-after-posting-video-on-youtube\/","title":{"rendered":"Woman Gets Bank To Slash Credit Card Rate After Posting Video On YouTube"},"content":{"rendered":"<p>One of the major benefits of web video is that it levels the playing field&#8230;it gives the &#8220;little person&#8221; the power to achieve what could not have been achieved otherwise.<\/p>\n<p>A while back I <a href=\"http:\/\/webvideouniversity.com\/blog\/2009\/07\/10\/when-social-media-is-more-powerful-than-seo-pay-per-click-and-all-other-forms-of-marketing-combined\/\" target=\"_blank\"><strong>did a post<\/strong><\/a> about how a guy fought back by using web video after his guitar was damaged by an airline.\u00a0 And now here&#8217;s more proof of this same principle at work.<\/p>\n<p><strong>Ann Minch<\/strong> was livid at Bank of America.\u00a0 They had raised the rate on her credit card from 12.99% to 30%.\u00a0 She called to complain but got nowhere&#8230;even though she had been a customer in good standing for 14 years.<\/p>\n<p>So  she put a video on YouTube complaining about Bank of America (a fairly nasty video at that).\u00a0 It went viral.\u00a0 And it got the attention of Bank of America&#8217;s top brass.\u00a0 They contacted her and offered to reduce her rate to 16.99%.\u00a0 She countered that Bank of America is receiving federal money at  0% interest, so they&#8217;d still be making plenty of money off her at her original rate&#8230;12.99%.\u00a0 Bank of America ultimately caved and restored her original interest rate.<\/p>\n<p><strong>The moral? <\/strong> Like I said, web video levels the playing field and gives an anonymous person or the smallest of businesses equal footing on the web.\u00a0 The video from Ann Minch that got the attention of Bank of America is below:<\/p>\n<p><object width=\"425\" height=\"344\"><param name=\"movie\" value=\"http:\/\/www.youtube.com\/v\/jGC1mCS4OVo&#038;hl=en&#038;fs=1&#038;\"><\/param><param name=\"allowFullScreen\" value=\"true\"><\/param><param name=\"allowscriptaccess\" value=\"always\"><\/param><embed src=\"http:\/\/www.youtube.com\/v\/jGC1mCS4OVo&#038;hl=en&#038;fs=1&#038;\" type=\"application\/x-shockwave-flash\" allowscriptaccess=\"always\" allowfullscreen=\"true\" width=\"425\" height=\"344\"><\/embed><\/object><\/p>\n","protected":false},"excerpt":{"rendered":"<p>One of the major benefits of web video is that it levels the playing field&#8230;it gives the &#8220;little person&#8221; the power to achieve what could not have been achieved otherwise. A while back I did a post about how a guy fought back by using web video after his guitar was damaged by an airline.\u00a0 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0},"categories":[19],"tags":[322,30,22],"_links":{"self":[{"href":"https:\/\/webvideouniversity.com\/blog\/wp-json\/wp\/v2\/posts\/497"}],"collection":[{"href":"https:\/\/webvideouniversity.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/webvideouniversity.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/webvideouniversity.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/webvideouniversity.com\/blog\/wp-json\/wp\/v2\/comments?post=497"}],"version-history":[{"count":4,"href":"https:\/\/webvideouniversity.com\/blog\/wp-json\/wp\/v2\/posts\/497\/revisions"}],"predecessor-version":[{"id":502,"href":"https:\/\/webvideouniversity.com\/blog\/wp-json\/wp\/v2\/posts\/497\/revisions\/502"}],"wp:attachment":[{"href":"https:\/\/webvideouniversity.com\/blog\/wp-json\/wp\/v2\/media?parent=497"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/webvideouniversity.com\/blog\/wp-json\/wp\/v2\/categories?post=497"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/webvideouniversity.com\/blog\/wp-json\/wp\/v2\/tags?post=497"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}